There is no business without sales. It sounds like a pretty easy concept to embrace, but I can’t tell you how often I regularly see leaders focus on everything else but selling. It’s almost as if it is an afterthought as they tinker under the hood trying to build the perfect internal product/service delivery engine. In addition, when it comes to making discretionary investments in sales staff or marketing/advertising activities, they are often “penny wise and pound foolish.” Sure, we would all like to have a business where customers line up to buy from us because of how wonderful we are, however, business just doesn’t work that way. The best product or service almost never wins on those merits alone.
Month: October 2013
There is a wise old saying that “if you want to get something done, then give it to a busy person.” In my experience this is a pretty accurate depiction of how families, organizations and communities work. They “Type A” person will always assume the most responsibility and be the hub of critical activity. Other people tend to rely on them and their boundless energy for execution. Unfortunately, if you are not careful, this dynamic also ends up becoming somewhat dysfunctional and unhealthy as time goes on.
I find that one of the most recognizable traits of an effective leader is that they bring positive energy to a room. You can feel it the moment they walk through the door. I have been in banquet halls far from the entrance and felt the presence of certain people as they arrived. It’s almost as if a small electrical jolt works its way through the crowd. While most of us aren’t blessed with this type of “rock star” aura, we can certainly notice and work on the effect we have on others. You are either adding energy to the group dynamic or diminishing it. It really is this simple. Leaders must be a source of consistent positive energy if they want to get the most of out of their people.
I was talking to my son the other day about his schoolwork and some frustrations he was having. He is a good kid and is in all honors classes. I have noticed though, as the years go on, that school which was once relatively easy and fun for him has become much more of a chore. While not commenting on the varying degrees of teacher quality we have encountered along the way (which is troubling), I believe he is going through something we all go through in life. Rarely is our individual curve always upward sloping and everything comes easy for us. Sure, some people are seemingly blessed in certain aspects of life, but for the most part we all hit periods of frustration, disappointment, and/or low motivation. When you have a passion or care about something it is much easier to marshal the energy required to work through the rough patches. When it is something you have to do rather than want to do, it isn’t always so easy.
During the conversation with my son, we discussed four things that help you get through these difficult periods: Ability, Humility, Effort and Attitude:
I felt like doing something different with this blog. I am a huge fan of the literary works of Ralph Waldo Emerson and was recently revisiting and discussing his essay on friendship as part of a class I am teaching. I’ve always believed that a life is defined by the quality of one’s relationships. We all want the same thing: some level of connectedness with other individuals that that both allows and encourages us to live the best life we can. While at its very beginning and final end, life may be a solo journey, the rest of it is full of human interaction. Our level of happiness during the balance of our existence is most often dictated by how we navigate the dense forest of interpersonal relationships. As usual, Emerson is much more eloquent than I am on this topic and here are a few excerpts from the essay: