We have experienced a very good run in business over the past decade or so. After experiencing a difficult recession, our economy roared back to life. Many of us have not only regained but grown our …
Month: April 2019
There are quite a few people out there who claim to know what will make us happy. I am always a bit suspect of accepting general answers to mostly subjective questions. One person’s happiness can be another person’s obligation or chore. My contention is that most people don’t spend enough time truly trying to get in touch with themselves as individuals and what honestly makes them happy. In fact, we often feel a bit sheepish or odd when we don’t follow a conventional formula for happiness. There is this overriding sense that it is better to fit in than be different – which is nonsense and direct pathway to personal malaise and/or unhappiness.
Leadership isn’t rocket science. Creating the conditions for business success is actually pretty basic: be clear about where you are going and why; define what success looks like and track performance; make sure all of your key people on the same page; don’t “wing it” when it comes to important decisions; ensure that every single employee knows how they fit in the big picture and what they are supposed to be doing; create a process for providing on-going performance feedback; hold people accountable for results (including yourself); be careful about who you hire and put in supervisory roles; provide extensive training and support; never stop communicating with your customers; and make sure everyone shares in the success of the business but also feels the pinch of nonperformance.