There are quite a few people out there who claim to know what will make us happy. I am always a bit suspect of accepting general answers to mostly subjective questions. One person's happiness can be another person's obligation or chore. My contention is that most people don't spend enough time truly trying to get in touch with themselves as individuals and what honestly makes them happy. In fact, we often feel a bit sheepish or odd when we don't follow a conventional formula for happiness. There is this overriding sense that it is better to fit in than be different - which is nonsense and direct pathway to personal malaise and/or unhappiness.
Leadership isn't rocket science. Creating the conditions for business success is actually pretty basic: be clear about where you are going and why; define what success looks like and track performance; make sure all of your key people on the same page; don't "wing it" when it comes to important decisions; ensure that every single employee knows how they fit in the big picture and what they are supposed to be doing; create a process for providing on-going performance feedback; hold people accountable for results (including yourself); be careful about who you hire and put in supervisory roles; provide extensive training and support; never stop communicating with your customers; and make sure everyone shares in the success of the business but also feels the pinch of nonperformance.
Every year I look for inspiration to help me create this message and I must admit this year it has been a bit of a struggle. The external environment seems so divisive at the moment and good people just can’t seem to figure out ways to respect each other’s views. Many […]
As we wind down another year, I thought it would be useful to share some best practices I have observed over the years by leaders who tend to end every year on a high note:
I am regularly flabbergasted by the number of professional people I interact with who think it is okay to just miss meetings and/or deadlines as it suits them. This is especially true when it come to philanthropic or voluntary responsibilities. I do my best to give people the benefit of the doubt and understand that they can be stretched way too thin, but after awhile, why should this be anyone's problem but their own. Whatever happened to personal responsibility? We are all busy. We are all striving to find work-life balance. Life is about making choices and establishing priorities.
It feels like we live in a world today where rushing to judgment on the behaviors and actions of others without all the facts has become the norm. It is especially convenient when the person in question thinks or looks differently than us. American is still a place where you’re innocent until proven guilty unless […]
As I've covered many times in previous blogs it becomes less and less and about you working harder or having all the answers and more about you diligently asking the right questions and letting others guide you. You need to become an expert question asker and never miss an opportunity to interact with all employees in this manner. There are seven question that when asked on a regular basis will encourage your people and ultimately the company as a whole to learn and grow:
As I sit here writing with the names of the dead lost on September 11 being read in the background on TV it’s easy to get very emotional. It's hard to believe it's been 10 years since this terrible tragedy. You can still hear the pain in the voices of the family members as they take turns reading from the list. It must have been very hard coping with their grief all these years. I only hope they are able to find peace at some point.