The best leaders understand their words need to be thoughtful and empowering. They strive to provide clarity about the mission, vision, values, and strategic direction of the organization. Every encounter is an opportunity to connect with and empower your employees. They should walk away from the encounter feeling good about their connection to the company.
Pick Your Battles: Don’t Win the Argument and Lose the War One of the more important lessons I’ve learned in life and leadership is knowing when to pick your battles.…
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results — Judith E. Glaser Introduction Most leaders spend a significant portion of their day in conversation. We have meetings,…
How Great Leaders Communicate In a world flooded with information, great leaders rise above the noise — not…
In Metaphysics (Book 1) and Nicomachean Ethics (Book 6), Aristotle made a distinction between expertise, science, wisdom, and prudence. That distinction can provide a simple framework…
Whether negotiating a salary increase or chatting with a co-worker, people have more productive conversations when they identify…
…Our wrongheaded thinking about generations leads us to focus on the wrong problems. Headlines about spendthrift young people,…
It’s important to understand that when you, as a leader, communicate with your team, using weaker words weakens…
Steven D. Cohen, an associate professor at the Johns Hopkins Carey Business School, studies the communication behaviors of effective…
Words, in short, form the language we use to communicate who we are, how we do things, and…
Employees want good pay. They want to have some say in how they perform their jobs. They want…
When you’re in the middle of a difficult conversation, it’s common to focus solely on yourself: your ideas,…
No one likes to feel like someone is trying to influence them. The natural reaction to being told…
Organizations benefit from actively fostering kindness. In workplaces where acts of kindness become the norm, the spillover effects…
While the benefits of psychological safety are well established, a new survey suggests how leaders, by developing specific…
Bring the decision you've been circling. The problem you haven't said out loud. The one you've been carrying alone.
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