In the course of a given day the average person has interactions with dozens of people (if not more). Many times these are only brief encounters with very little substance involved in the dialogue. It’s easy to not pay attention to how you’re coming across and/or make the extra efforts of being polite and courteous. However, life is built on these small conversations. You are either gaining allies/ friends or not. And, you never know when you’ll need a helping hand or advocate.