Leadership isn’t rocket science. Creating the conditions for business success is actually pretty basic: be clear about where you are going and why; define what success looks like and track performance; make sure all of your key people on the same page; don’t “wing it” when it comes to important decisions; ensure that every single employee knows how they fit in the big picture and what they are supposed to be doing; create a process for providing on-going performance feedback; hold people accountable for results (including yourself); be careful about who you hire and put in supervisory roles; provide extensive training and support; never stop communicating with your customers; and make sure everyone shares in the success of the business but also feels the pinch of nonperformance.
Great book by Jim Collins worth reading by every business leader – How The Mighty Fall I just wish he published more often… Five Stages of Decline: Hubris Born of Success Undisciplined Pursuit of More Denial of Risk and Peril Grasping for Salvation Capitulation to Irreverence or Death “The concept of hubris is defined as […]
Focus on what you do well and then delegate everything else you possibly can. Many leaders spend far too much time on things they aren’t good at. Leadership is about effectively growing, leveraging and deploying assets. If the top personnel resource in the company is being used inefficiently or ineffectively what does that say about the organization as a whole? Time is finite and once it is wasted it is gone.
As a leader, you are the public face of your organization. You are the ambassador to the rest of the business world. And, unless you have a product or service which requires no marketing or selling whatsoever, then you need to be our there meeting with people and talking about what it is you have to offer.