Leadership can be a delicate balancing act. You want to push your people to achieve high performance and exceed what they thought was possible, while also appreciating that you hire employees and people show up with all of their human needs for understanding and support. If you push too hard they resent you and find you harsh and uncaring. If you don’t push hard enough then you enable mediocrity and stunt their growth. It’s not always easy to know where the line exists.
I’ve sat through a large number of seminars with many leaders and one thing always sticks out. The most successful business people I know don’t just listen to and absorb information, they act on it. This doesn’t mean they act on everything they hear, but when something does resonate with them, they tend to move quickly to make changes.
A sign of a mediocre leader or manager is an unwillingness to let go of responsibilities and trust that others will get the job done as good as or better than they can. These individuals feels it is what they know and control that makes them important and ultimately irreplaceable.