Capacity Building Solutions, Inc. · Frederick, Maryland (240) 426-4457  ·  robin_ed@capacity-building.com
Capacity Building  ·  Library  ·  Daily Leadership Thought

Invest in listening — leaders who

April 1, 2026  ·  1 min read

Invest in listening — leaders who listen well pick up small signals that presage big opportunities or problems. Listening is active work, not passive. Practice summarizing what you heard and ask “what else?” so you avoid the illusion of comprehension and draw out deeper insight.

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