Listen for the unspoken — tone, hesitation, and omission often carry insight you won’t hear in the words alone. Ask gentle follow-ups and you’ll often get the real issue. Learning to hear the unspoken is a leadership advantage that builds trust and reveals hidden risks.
Capacity Building
·
Library
·
Daily Leadership Thought
Listen for the unspoken — tone, h
Talk to Ed about your business.
Bring the decision you've been circling. The problem you haven't said out loud. The one you've been carrying alone.