Measure improvement by capability growth, not just outputs; ability to repeat success is the asset you want to build. Track skill acquisition and repeatable processes so you can scale reliably. Capability-focused metrics prevent one-off heroics from masking systemic weakness.
Capacity Building
·
Library
·
Daily Leadership Thought
Measure improvement by capability
Talk to Ed about your business.
Bring the decision you've been circling. The problem you haven't said out loud. The one you've been carrying alone.