Capacity Building Solutions, Inc. · Frederick, Maryland (240) 426-4457  ·  robin_ed@capacity-building.com
Capacity Building  ·  Library  ·  Daily Leadership Thought

Mind your language — the words yo

April 1, 2026  ·  1 min read

Mind your language — the words you choose set expectations and can elevate or demoralize a team; choose them with care. Avoid absolute or inflammatory phrases and prefer constructive framing that invites participation. Language shapes culture long before policy does.

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