Capacity Building Solutions, Inc. · Frederick, Maryland (240) 426-4457  ·  robin_ed@capacity-building.com
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Rehearse tough conversations so y

April 1, 2026  ·  1 min read

Rehearse tough conversations so your tone and clarity are on purpose; preparation reduces heat and increases the chance of a constructive outcome. Think through likely responses and your next line so the exchange stays focused on change. Close with a clear follow-up so the person knows the conversation was about growth, not punishment.

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