Capacity Building Solutions, Inc. · Frederick, Maryland (240) 426-4457  ·  robin_ed@capacity-building.com
Capacity Building  ·  Library  ·  Daily Leadership Thought

When feedback lands poorly, slow

April 1, 2026  ·  1 min read

When feedback lands poorly, slow down and ask better questions before you defend your choice. Curiosity disarms resistance and turns critique into a plan you can actually act on. Try asking “Help me understand what you heard” and then repeat back what you heard — it signals you want to learn and shifts the conversation from blame to shared improvement.

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