Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate their concerns,…
A record number of employees are quitting or thinking about doing so. Organizations that take the time to learn why—and act thoughtfully—will…
The lockdown that we’ve all just lived through created a period during which a lot of people had the opportunity to reflect…
Faced with a global crisis in 2020, board directors and executives reported a renewed focus on corporate resilience in our latest McKinsey…
In January 2021, McKinsey & Company made a series of projections about trends that would characterize 2021 and the recovery from the…
Since late 2020, Australians have been going back into the office with numbers approaching pre-pandemic levels in some regions. A new survey of Australian…
To best prepare their organizations and workforces for post-pandemic changes, leaders should think through a set of critical questions.
The hub-and-spoke concept is not new. The term derives from the airport industry, where instead of sending half-empty flights directly between smaller…
Despite the embrace of a hybrid model, though, most organizations have only begun to think through and articulate the specifics of how to…
To succeed in the post-pandemic era, leaders need new skills and capabilities, leaders must be proficient across a wide set of paradoxical…
Designing great customer experiences is getting easier with the rise of predictive analytics.
To better organize for a postpandemic future, leaders should embrace nine imperatives that collectively explain “who we are” as an organization, “how we operate,” and “how we…
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