Leadership Thought #214 – Communication Is An Interpersonal Activity

While email and text messaging are great communication tools, they are poor vehicles for dealing with conflict. Sadly, they can be used very effectively for instigating conflict. I’ve seen passive-aggressive behavior taken to new heights by individuals who don’t have to worry the interpersonal dynamics of looking another person in the eye when talking to them or reading and responding to group body language and other visual cues. It’s easy to rail against someone from a distance. It’s also common to misinterpret the intentions behind communication and jump to conclusions that may be flawed.

Daily Leadership Thought #67 – Networking Isn’t Optional

As a leader, you are the public face of your organization. You are the ambassador to the rest of the business world. And, unless you have a product or service which requires no marketing or selling whatsoever, then you need to be our there meeting with people and talking about what it is you have to offer.