Employee engagement doesn’t mean coddling or succumbing to every employee’s need or whim. Employers, you will always have more leverage in the relationship. Lately, I’ve watched as many of you have allowed the power dynamic to shift upside down. Given the dearth of talent and supply of qualified candidates, you are slowly letting the “inmates […]
One of my least favorite sayings I hear from business owners is that “we throw people into the deep end of the pool and see if they can swim.” What a bunch of nonsense! As a leader it is incumbent upon you to make sure your people have the job clarity, tools, resources and training to be successful. You are supposed to set people up for success not push them towards failure. Darwinian logic misapplied to the work environment is professional malpractice.
There is no more important job of a leader that providing clarity about the mission, vision, values, competitive positioning and direction of the company. Without this information, employees are simply making it up as they go along and/or reacting to events as they occur rather that proactively making the “right” things happen.
What made American industry great was that we had a solid albeit often informal contract between employer and employee. If you show up, put in your dues and do a good job, we will take care of you economically and provide a sense of security around your professional and personal well being. Hang in there and stay the course and there will be opportunities for advancement. We will also create a safety net to catch you when you fall and/or have to deal with challenging life issues. The overarching theme being that we are all in this together and should make the best of it. It is also why we created the largest middle class ever known to mankind and put great distance between ourselves and other economies in the world.