Key Performance Indicators
KPIs are about identifying the vital few—the numbers that directly tie to outcomes. Revenue. Margins. Customer retention. Cash flow. Operational efficiency. Everything…
KPIs are about identifying the vital few—the numbers that directly tie to outcomes. Revenue. Margins. Customer retention. Cash flow. Operational efficiency. Everything…
I encourage you never to get comfortable with non-performance. It becomes too easy to rationalize why things didn’t happen and live a…
Leadership isn't rocket science. Creating the conditions for business success is actually pretty basic: be clear about where you are going and…
No leader can rest on their laurels for too long, and there is always another year or season coming when you must…
Jimmy Johnson stated that in his experience, three things make a successful player: 1) natural ability/talent, 2) intelligence, and 3) work ethic.…
The basic formula for success in life and work is simple. Do what you say you'll do, when you say you'll do…
In life, we often encounter overly charming individuals who always seem to know what to say and how to say it. I…
The leader of an organization must always set the tone. Never forget this fact. I am regularly bemused when I hear a…
I know it's not a popular opinion to hold in social and intellectual circles these days, but life does have winners and losers. We…
A leader's primary job is to rally people around a common goal and convince them they are capable of much more than…
I don't know when the shift started in my lifetime, but we have changed from a nation that gets results to one…
I often ask my clients to think of this as their business Grade Point Average (GPA). Their goal should be to achieve…
Everyone likes to be acknowledged and appreciated. It is basic human nature. Hard work, determination, and skill should be recognized. It has been…
You are the Chief Accountability Officer. If you are unhappy with the level of performance in your company, look in the mirror…
Address your biggest challenges/opportunities today; Don’t procrastinate
Ed’s frameworks, the occasional hard-won lesson, and what he’s reading. No spam, unsubscribe anytime.