Organizations, leaders, managers and teams all have a hand in supporting engagement. Managers, in particular, account for up to 70% of the variance in employee engagement across business units. Engagement levels tend to fluctuate substantially from team to team and from person to person within the same team.
All this variation points to one important factor of engagement that most companies tend to overlook: Unless employees assume some measure of responsibility for their own engagement, the efforts of their organizations, leaders, managers and teams may have a limited effect on improving engagement.