Blog Post
A Fictional Fireside Dialogue with George Washington
Across from me sat George Washington...His presence filled the room, not with grandeur, but with gravitas—the kind that comes from bearing a…
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Favorite Article
How to Have More Successful Conversations
Whether negotiating a salary increase or chatting with a co-worker, people have more productive conversations when they identify their motives and goals.…
Favorite Article
Words and Phrases to Avoid in a Difficult Conversation
When you’re in the middle of a difficult conversation, it’s common to focus solely on yourself: your ideas, your viewpoint, your feelings.…
Recommended Reading
You’re Not Listening
Most people think listening means sitting quietly while someone else talks. It isn’t. Listening is active work. It requires attention, curiosity, restraint,…
Video Favorite
A lyrical bridge between past, present and future | David Whyte
There are moments in life—and in leadership—when the usual tools stop working. The strategies, the routines, the checklists… they fall short. What…
Blog Post
Leadership Thought #473 – The Disease of Half-Listening
As one of my colleagues is fond of saying, "The conversation is not about the relationship; the conversation is the relationship." It…
Blog Post
Leadership Thought #446 – Focus on The Conversation Not The Distractions
I spend a majority of my work life in meetings or one on one conversations. It never ceases to amaze me the…
Blog Post
Leadership Thought #421 – Listening Is A Lost Art
A conversation without listening is merely the exchange of two monologues. If we limit our exchange of information to what we already…
Blog Post
Daily Leadership Thought #89 – Listen Until It Hurts
When you are a leader or manager, part of your job is to listen until it hurts. You need to force yourself…
Blog Post
Daily Leadership Thought #83 – Everyone Has An Agenda
In life and business, everyone has an agenda and that is OKAY. In fact, it is to be expected. Most people live…