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Conflict Management Resources

It’s extremely hard to achieve success and/or high performance without some level of conflict.  It is through dialogue and debate that we hone our abilities to ask the right questions and push for the best solutions.  Leaders and managers need to embrace this concept and get comfortable both encouraging and managing differences of opinion and disagreements.

Sometimes There Are No Easy Answers

Sometimes there are no easy answers. In life, we’re all looking for the silver bullet. The one thing that will make everything else easier or solvable. However, life is more complicated than that. Rarely are there simple solutions to complex problems. This doesn’t mean we shouldn’t strive for simple solutions wherever we can, but it

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Conversation Avoidance Is A Professional Defect

I am regularly surprised by the lack of conversational courage in professional circles these days. Not every conversation ends up with a great outcome. Sometimes you must deliver disappointing information. You may even have to let someone go or fire them. You might have to tell a vendor you’ve decided to work with someone else.

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    Favorite Articles

  • Overcoming Your Fear of Giving Tough Feedback

    A lack of constructive feedback is detrimental to your team, depriving them of mentorship and growth opportunities. And workplaces marked by poor communication and unclear expectations are breeding grounds for low trust and disengagement. Giving feedback is essential to being an effective leader. In this article, the author offers five ways to overcome your fear […]

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  • Forgiving a Difficult Colleague

    Forgiveness is a complex and often misunderstood concept. Theologians and philosophers have discoursed for centuries on what it is, when to offer it, and why it’s good for us. But what about those times when someone’s aggravating or offensive behavior is unlikely to ever change? It’s one thing to extend forgiveness to someone who is […]

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  • How to handle your work jerk

    In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti chats with Tessa West, an NYU associate professor of psychology, about her new book, Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, January 2022). Whether it’s a freeloading coworker or a credit-snatching boss, everyone has had an encounter with a jerk at […]

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    Helpful Websites

  • Insight Timer

    Mediation focused app offering tools and tips to help with sleep, stress management, and managing anxiety.

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  • MindTools

    For over 25 years, Mind Tools has been helping people enjoy happy, successful careers with a one-stop learning hub: the Mind Tools Club. Our goals have stood unwavering for a quarter-century: build a dedicated subscription channel to replace multiple searches across countless resources, and deliver a complete toolkit of resources for professional and personal development.

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  • Totally Accountable

    offering tips and tools on how to build a more accountable business or organization

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    Reading Excerpts

  • The Road Less Traveled by M. Scott Peck

      SECTION ONE – DISCIPLINE   Problems and Pain   “Life is difficult…This is a great truth, one of the greatest truths.  It is a great truth because once we truly see the truth, we transcend it.  Once we truly know that life is difficult – once we truly understand and accept it – then […]

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  • Feel The Fear…And Do It Anyway by Susan Jeffers, PhD

      Chapter 1: What Are You Afraid Of?   Level 1 Fears – The Surface Story; Exterior Situations   Those That Happen Those Requiring Action Aging Going Back to School Becoming Disabled Making Decisions Retirement Changing A Career Being Alone Making Friends Children Leaving Home Ending or Beginning A Relationship Natural Disasters Going to a […]

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Interested in learning more about leadership?

Ed’s books on Leadership, Life and Business will elevate your knowledge and give you the confidence to apply it to your personal and professional life.