The “Business GPA Assessment Tool” provides a structured framework for evaluating a business’s performance across seven essential areas. These categories, labeled as “7 Things Every Business Must Do,” cover key functions that contribute to the overall health and growth of an organization. Using a GPA-style scoring system, ranging from A (4.0) to F (0.0), the tool enables business owners to assess their strengths and identify improvement areas in a clear, measurable way.
The seven assessment areas include generating revenue from new customers, maximizing revenue from existing clients, managing operations efficiently to enhance profitability, consistently meeting or exceeding customer expectations, creating a positive work environment to attract and retain talent, fostering a culture of continuous improvement and innovation, and proactively managing business risks. This tool allows businesses to set action plans for each category, assign responsibilities, and track progress over time, providing a comprehensive approach to achieving sustained success and operational excellence.
