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Operations Resources

Every business has its core product/service delivery operations and its support functions.  There needs to be a process-based approach to working through a value chain delivery model to service your core customers/clients. The goals should be to maximize both profit margins and end user satisfaction; efficiency and quality are key. In all organizations, most people work in an operational role, so this category has the potential to make an enormous difference to your success.

The FOCUSED Model: Driving Your Small Business to Success

As a small business owner, achieving and maintaining success requires a clear strategy and a commitment to continuous improvement. One effective way to ensure your business remains aligned and driven toward its goals is by adopting the FOCUSED model. This model encapsulates the key areas that successful organizations focus on, helping them stay on track

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Managing Your Business Risk Effectively

Introduction: Navigating the complex world of business risk is a critical aspect of steering your company towards success and sustainability. The array of potential risks can be overwhelming, from economic fluctuations to technological advancements. This blog is designed to provide you with a comprehensive understanding of these risks and introduce an effective tool for managing

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The Three Ways You Build Organizational Capacity

Managing moderate to fast growth can be a significant challenge for business owners. It’s common for revenues and profits to not align with the operational needs of the organization. Finding the right staffing level becomes a complex task, and few organizations are perfectly staffed at any given time in their business journey. To navigate these

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    Recommended Reading

  • Execution: The Discipline of Getting Things Done

    Please click on the link for the Execution – The Discipline of Getting Things Done Book Summary When Execution was first published, it changed the way we did our jobs by focusing on the critical importance of “the discipline of execution”: the ability to make the final leap to success by actually getting things done. Larry Bossidy […]

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  • The Four Disciplines of Execution

    Chris McChesney

    Read Ed's Book SummaryView the Book

    Please click on this link for The Four Disciplines of Execution Book Summary. For fans of Good to Great and The First 90 Days, The Four Disciplines of Execution is the book “every leader should read” (Clayton Christensen, Professor, Harvard Business School, and author of The Innovator’s Dilemma) for creating lasting organizational change. A #1 Wall Street Journal bestseller with more than 500,000 […]

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  • Key Management Models

    Gerben Van den Berg, Paul Pietersma

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    Favorite Articles

  • Searching For The Right COO: 10 Things Small Businesses Should Know

    Hiring a chief operating officer is a huge moment and one that requires a lot of thought and planning, particularly for small businesses: A good COO can work wonders for a company, while a misstep in hiring can cost you time, as well as generate a great deal of frustration for everyone involved. As you prepare to start your search, […]

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  • Behind the Scenes: Uncovering the Vital Role of a COO in Small Business

    The Chief Operating Officer, or COO, is a C-level executive responsible for overseeing the day-to-day operations of an organization. The role varies from business to business, but in general, the COO is tasked with ensuring that all departments are working efficiently and effectively towards achieving the company’s goals. One of the primary responsibilities of a COO is […]

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  • Stepping up: What COOs will need to succeed in 2023 and beyond

    COOs are increasingly important to corporations, but what skills will they need to perform at their best? Business leaders weigh in. The COO job description has never been a fixed one: it varies by industry, organization, and need.2 Some COOs may see their role as that of a mentor, whereas others may be partners or heirs […]

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    Helpful Websites

  • KPI.org

    KPI.org is an online resource for KPI practitioners sponsored by the Balanced Scorecard Institute (BSI), a Strategy Management Group company. BSI provides consulting, training, and professional certification services to commercial, government, and non-profit organizations worldwide. BSI specializes in helping organizations: Become a high-performance organization Increase focus on strategy and results Improve organizational performance by measuring what matters Align the […]

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  • The Business Model Analyst

    Resource dedicated to business model analysis that also provides downloadable tools

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  • The Ultimate List of Visual Risk Management Techniques

    Risk management is a process in which risks are identified and controlled proactively. It allows businesses to improve their chances of success by minimizing threats and maximizing opportunities. Risk management is essential to a business as it helps prevent financial losses and increase revenue.  Other benefits of risk management include, Help to identify projects that […]

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    Video Favorites

  • The Four Disciplines of Execution

    Great summary of the book: The Four Disciplines of Execution. 4DX® is not theory. It is a proven set of practices that represents a new way of thinking essential to thriving in today’s competitive climate, making this 2nd Edition a book that no business leader can afford to miss. The 2nd Edition provides more than 30 percent […]

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