Top-level managers know that conflict over issues is natural and even necessary. Management teams that challenge one another’s thinking develop a more…
Disagreements on a team aren’t necessarily a bad thing. But you want to watch out for unhealthy conflicts that hijack precious time,…
When you’re in the middle of a difficult conversation, it’s common to focus solely on yourself: your ideas, your viewpoint, your feelings.…
As you raise your glass this weekend, please take a moment to reflect on what Monday truly means. There are currently thousands…
I am regularly surprised by the lack of conversational courage in professional circles these days. Not every conversation ends up with a…
Conversational Capacity There’s a reason this book keeps showing up in serious leadership circles. It addresses a problem most leaders feel but…
Things can unravel quickly. This is an unfortunate reality of life. Friendships built over a lifetime, partnerships forged through sustained effort, and…
As I sit here writing with the names of the dead lost on September 11 being read in the background on TV,…
We don't need leaders who divide and conquer us, manipulating vulnerable situations to suit their ends. For those who love history, please remember…
It is easy to be sucked into petty disputes and inter-office politics, but as the leader, you need to rise above it.…
We have all met people who seem to argue for the sake of arguing. Some people seem to need to find flaws…
While email and text messaging are effective communication tools, they are often inadequate vehicles for resolving conflict. Sadly, they can be used very…
In organizations as in democracies the inability to foster constructive conflict is a troubling development. To grow and get better, there needs…
When I was a young boy, my mother used to say to me when I was angry (which wasn't very often) to…
High-performing organizations don't shy away from disagreement. In fact, they encourage constructive conflict between team members. The best solutions are rarely the…
I continue to be fascinated and a bit troubled by people who claim an unwillingness to grow or change. They seem to live by…
Avoidance never works. Most of us prefer comfort over discomfort. Procrastination, whether at the last minute or until compelled into action, is…
When confronted with a contrary opinion, don’t be defensive, instead hear the other person out and stay focused on the issue not…
Ed’s frameworks, the occasional hard-won lesson, and what he’s reading. No spam, unsubscribe anytime.
