I’ve often heard the saying, “if you want something done give it to a busy person.” While I am an advocate of applying the 80/20 principle in most circumstances, I believe the ratio get even greater in organizations and communities when it comes to overall effort and impact – it is more like 90/10 or higher. Some people just seem to be hardwired to take on more responsibility. They just can’t help themselves and have a difficult time saying “no.” When they find a need they feel compelled to address it. Poor performance isn’t an option for them and they work hard even no one else is watching. While it’s great these people exist, I also worry that we expect too much from these individuals and in the end many of them end up suffering from burnout and/or too much stress.