ue bot icon

Operations Resources

Every business has its core product/service delivery operations and its support functions.  There needs to be a process-based approach to working through a value chain delivery model to service your core customers/clients. The goals should be to maximize both profit margins and end user satisfaction; efficiency and quality are key. In all organizations, most people work in an operational role, so this category has the potential to make an enormous difference to your success.

Ten Things Business Leaders Need to Do in 2023

It has certainly been an interesting time to be a in a business leadership position these last few years.  Every time you thought you had something figured out a new challenge arose.  It was hard enough dealing with COVID-19 then we had to deal with a  broken employer-employee model.  In addition, economic conditions have been

Read More

Making Smart Software Decisions for Your Mid-Sized Business

By Danielle Porter   It’s not uncommon to rely on outdated technologies and manual processes as an emerging business. But when your growing company crosses into the mid-sized market, sloppy processes take a serious toll on productivity. Software is key to streamlining operations in your startup, but what are the must-have tools for the mid-sized

Read More

    Favorite Articles

  • From start-up to centaur: Leadership lessons on scaling

    This playbook for founder CEOs on scaling from start-up to standout and beyond borrows lessons from the global B2B software-as-a-service industry. Scaling is no easy feat. Even companies that develop successful products have a greater than 80 percent chance of failure.1 Fast-growth companies face constant growing pains, especially at critical inflection points, and investors attribute 65 percent […]

    Read more
  • The Challenges of Becoming a Less Hierarchical Company

    More and more organizations are looking to create flatter, less hierarchical models to increase collaboration, agility, and employee empowerment. But recent research at a food processing company in Colombia outlines some stumbling blocks companies might face when trying to change their structure. Specifically, the researchers and company CEO highlight a series of structural and people […]

    Read more
  • What is the COO agenda?

    Too few COOs have a defined agenda that reflects the role’s unique responsibilities. Here’s how to start.

    Read more

    Helpful Websites

  • The Business Model Analyst

    Resource dedicated to business model analysis that also provides downloadable tools

    View more
  • The Ultimate List of Visual Risk Management Techniques

    Risk management is a process in which risks are identified and controlled proactively. It allows businesses to improve their chances of success by minimizing threats and maximizing opportunities. Risk management is essential to a business as it helps prevent financial losses and increase revenue.  Other benefits of risk management include, Help to identify projects that […]

    View more
  • MindTools

    For over 25 years, Mind Tools has been helping people enjoy happy, successful careers with a one-stop learning hub: the Mind Tools Club. Our goals have stood unwavering for a quarter-century: build a dedicated subscription channel to replace multiple searches across countless resources, and deliver a complete toolkit of resources for professional and personal development.

    View more

    Video Favorites

  • The Four Disciplines of Execution

    Great summary of the book: The Four Disciplines of Execution. 4DX® is not theory. It is a proven set of practices that represents a new way of thinking essential to thriving in today’s competitive climate, making this 2nd Edition a book that no business leader can afford to miss. The 2nd Edition provides more than 30 percent […]

    Reading Excerpts

  • How The Mighty Fall by Jim Collins

      Five Stages of Decline: Hubris Born of Success Undisciplined Pursuit of More Denial of Risk and Peril Grasping for Salvation Capitulation to Irreverence or Death   “The concept of hubris is defined as excessive pride that brings down a hero, or alternatively, outrageous arrogance that inflicts suffering upon the innocent.”   Cycle of Arrogant […]

    Read more

Interested in learning more about leadership?

Ed’s books on Leadership, Life and Business will elevate your knowledge and give you the confidence to apply it to your personal and professional life.