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conflict Resources

Leadership Thought #392 – Rise Above It

It’s easy to sucked into petty disputes and inter-office politics, but as the leader you need to rise above it. You must always remember that your employees take their cultural cues from you. You are a role model! If you get enmeshed in office gossip then they will. If you use a divide and conquer management approach than they will do the same. If you treat people poorly and/or without proper etiquette then bad behavior towards others will become acceptable. If you have a short fuse, then anger will become an acceptable management strategy.

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Leadership Thought #276 – Never Argue For The Sake Of Arguing

We’ve all met people who seem to argue for the sake of arguing and we also know how we typically feel about them. Some people just have to have to find flaws in everything and/or disagree to be disagreeable. Just like the parable of “the boy who cried wolf” if you are find fault with everything, then it begins to diminish how seriously people take your opinions as a whole. It’s one thing to have a different point of view. It’s quite another to always default to having a different perspective. There’s a fine line to being objectively critical and becoming a crank.

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Leadership Thought #214 – Communication Is An Interpersonal Activity

While email and text messaging are great communication tools, they are poor vehicles for dealing with conflict. Sadly, they can be used very effectively for instigating conflict. I’ve seen passive-aggressive behavior taken to new heights by individuals who don’t have to worry the interpersonal dynamics of looking another person in the eye when talking to them or reading and responding to group body language and other visual cues. It’s easy to rail against someone from a distance. It’s also common to misinterpret the intentions behind communication and jump to conclusions that may be flawed.

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    This playbook for founder CEOs on scaling from start-up to standout and beyond borrows lessons from the global B2B software-as-a-service industry. Scaling is no easy feat. Even companies that develop successful products have a greater than 80 percent chance of failure.1 Fast-growth companies face constant growing pains, especially at critical inflection points, and investors attribute 65 percent […]

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  • Why strategists should embrace imperfection

    In a world of rapid change, looking for certainty can obscure opportunity. Taking smaller yet bold steps provides a more sure-footed path through uncertainty. Conventional approaches to strategy have had to adapt in recent years, with rapid technological change and buffeting from external forces. In this episode of Inside the Strategy Room, the authors of the new book, The Imperfectionists: […]

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    Helpful Websites

  • ITR Fed Watch

    Each week, ITR Economics CEO and Chief Economist Brian Beaulieu provides an update on the Federal Reserve Board’s latest actions. Our use of factual rather than emotional inputs is key to our data-driven approach to economic forecasting. Our vigilant watch for Federal Reserve decisions is part of this approach. Catch up on ITR Economics’ latest analysis of […]

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  • Therapist Aid

    Therapist Aid provides expertly designed, research-informed tools and education for mental health professionals and their clients.

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  • Wordtune

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    Video Favorites

  • Virtuous Leadership Part 2: The Four Basic Virtues – Alex Havard

    Alex Havard explains the concept of “virtuous leadership.” In Part 2, he begins to describe the four basic virtues: prudence, courage, self-control, and justice.

  • The Importance of Character in Leadership | Jordan Peterson

    Here is a brief excerpt from a Jordan Peterson lecture on the importance of personal character in becoming a good (noble) leader and the weakness in a society formed when there are not enough examples of admirable leadership qualities.  He uses a few biblical examples.

  • Five Tips for Better One-on-One Meetings

    One-on-one meetings are among the best opportunities for relationship-building that we’re afforded at work. But when run badly, they can feel like an unproductive use of people’s time. Mistake No. 1: viewing these check-ins as another task list item to check off. With planning and forethought, you can take your one-on-one meetings to the next […]

    Reading Excerpts

  • A Sense of Urgency – John Kotter

    A Sense of Urgency – Book Excerpt (Click on this link for the Word document)   Chapter 1 – It All Starts With A Sense of Urgency …Go check, then you find people running, and they are stressed out. But this man (leader), and almost everyone else around him, is mistaking the enormous amount of […]

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  • The Truth About Leadership by James M. Kouzes and Barry Z. Posner

    The Truth About Leadership – Book Excerpts   The Truth About Leadership By James M. Kouzes and Barry Z. Posner Book Excerpts   Introduction – The Ten Truths The first truth is that you make a difference. It is the most fundamental truth of all. Before you can lead, you have to believe that you […]

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  • High Performance: Lessons From The Best on Becoming Your Best

    Please click on link to download a copy of this summary   SECTION 1 – HIGH-PERFORMANCE MINDSET  Lesson 1: Take Responsibility He (Albert Badura) speculated that when people don’t believe they have what it takes to complete a task successfully, they would see little point in making an initial effort. When these people did attempt […]

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