If a leader isn’t properly motivated then it will eventually trickle down throughout the organization. We all look to our leaders for both inspiration and direction. Every organization has to maintain a certain edge in this regard and must continually fight complacency. It’s hard to stay on top. You must never accept the status quo or rest on your laurels. High performing leaders are never just going through the motions. They show up to work every day with a sense of purpose and responsibility to do what’s needed and what’s right. They don’t need other people or external factors to force them into action. They are self-motivated to build the best possible organization they can.
The more people who are knowledgeable about the basic metrics of the business, the more people you have who will be able to make a connection between their work and the actual outcomes of the company. As long as you are a reasonably fair employer, they will take pride in the organization when things are going well and pitch in when you need them to make the extra effort.