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In a complex, fast-changing world, leadership teams are facing challenges that are bigger than ever while trying to reach goals that are sometimes seemingly at odds. A super leadership team must:

  • Guide the organization’s transformation while ensuring near-term performance.
  • Shift from being a group of individual “superheroes” championing their own domains to putting the enterprise first—sometimes at the expense of team members’ individual agendas.
  • Recognize the necessary behaviors and norms that will advance the enterprise and then codifying and cultivating them.

Leadership teams should begin by fostering the attributes we metaphorically call the Head, Heart, and Hands. Then, they should follow a three-stage approach of reflecting, committing, and practicing the right behaviors and norms—and making a habit of it.