Leadership Thought #318 – Be More Friendly

Leadership Thought #318 – Be More Friendly

I still believe that acting in a friendly fashion gives you a boost in business and life. Just taking the time to acknowledge another person nicely makes a difference for them and you. It’s depressing how few people smile and say hello when you cross paths with them. Basic common courtesies like saying “please” and “thank you” or holding open the door for the person behind you take minimal effort. It takes more work not to act this way. You choose to make the world a little brighter or darker every day based on your attitude and actions.

The reality is that we must coexist with other people. Some extreme introverts may try to minimize encountering others, but this is next to impossible to pull off. Almost everything you need or do requires contact with another person. In addition, anyone who aspires to a management or leadership position has no choice but to work on building productive relationships with their fellow employees. In addition, no business model is devoid of customers, so you need to figure out how to serve others and make them feel satisfied with the experience.

Life goes much more smoothly if you view part of the journey as building positive relationships. This doesn’t mean everyone becomes a close friend, but you can certainly leave most people with a positive feeling about their experience of you. Admittedly, some individuals are misanthropes and cranks, and there is not much you can do to change their attitude. Still, I encourage you to counter this mindset with positive energy anyway. You may also encounter individuals with whom you don’t resonate for various reasons. Rather than giving in to negative energy, maintain composure and end the interaction politely.

Thankfully, we all have friendly people in our lives. They are the type of individuals who make it easy and enjoyable to be around them. They effortlessly make us feel good about ourselves and our relationship with them. They tend to be optimistic people. Have you ever noticed how people seem to flock to them? Imagine how different the world would be if more of us followed their lead.

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