Leadership Thought #341 – Establish And Stick To Your Boundaries
Leaders must be clear about and enforce standards of acceptable behavior. A situational approach to moral and ethical issues will not lead to long-term success. People will get easily confused if you take a situational approach to moral and ethical issues. If something is wrong for one person, it is equally bad for someone else. One of my favorite quotes of all time is “We are what we tolerate.”
Whenever there is a lack of clarity, people, like children, push the boundaries to see if they are real. A certain percentage of the population will want to test the status quo to get what they want. However, most of us are smart enough to realize that without some basic rules of conduct, it all breaks down, and the larger group suffers. People want consistency from their leaders. They also seek guidance and direction. Remember that you are the moral compass of your company.
The real test comes when employees who are good at their jobs want the rules to be different for them. They believe that their exceptional performance warrants leniency. Wall Street is a perfect example of what happens when this mindset is taken to an extreme. It should never just be about the results. It should always matter how you get there.
Jack Welch used to talk a lot about numbers and values. His contention was that people who hit their numbers but don’t share your values are potentially dangerous to your company culture. My experience working with many leaders over the years only validates this perspective. A leader has many responsibilities, but one of the most important is building a strong company culture based on shared values with clear moral and ethical behavior boundaries, including treating each other with dignity and respect.
Related articles
- Leader and Follower (thinkingbookworm.typepad.com)
- Evolving morality? (conversationinfaith.wordpress.com)
- The Top Ten Management Primer on Business Ethics: All That You Need to Know About The Good, The Bad, and The Ugly of Business Management Ethics (bizcovering.com)
- Study posits a theory of moral behavior (esciencenews.com)
- Situational Ethics (oelwingo.wordpress.com)
- Where are the morals in business? Adam Smith would not be happy! (abell2live.wordpress.com)
- Finding Our Moral Compass (my.psychologytoday.com)
- Culture Change? Clarify Your Values (hroutsider.com)
